Shipping policy
At MelaniCo Hair, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping policy below:
Processing Time
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order is shipped, you will receive an email with a tracking number.
Shipping & Delivery
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We offer both domestic (USA) and international shipping.
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Delivery times vary depending on your location and selected shipping method.
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Shipping costs are calculated at checkout based on your address, order weight, and carrier rates.
Customs, Duties & Taxes
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International orders may be subject to customs fees, import duties, or taxes imposed by your country.
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These charges are the customer’s responsibility.
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MelaniCo Hair is not responsible for delays caused by customs.
Order Tracking
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Once shipped, you will receive an email with your tracking number.
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Please allow up to 24 hours for tracking information to update.
Shipping Delays
We are not responsible for delays caused by:
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Weather conditions
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Carrier issues
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Incorrect shipping details provided by the customer
Lost or Damaged Packages
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If your order is lost or arrives damaged, please contact us immediately at info@melanicohair.org.
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We will assist you with a replacement or claim process with the carrier.
✨ Thank you for choosing MelaniCo Hair! We take pride in ensuring your order arrives with care.